Set the Foundation for Modern Service Management
Break past the limits of traditional IT with KEDAR’s scalable Enterprise Service Management (ESM) platform. Extend proven ITSM best practices across HR, facilities, finance, and beyond creating a unified system that streamlines workflows, boosts efficiency, and delivers consistent service experiences across the entire enterprise.
Automate business processes with visual workflows.
Accelerate business service delivery with powerful workflows created on a drag-and-drop canvas.
Automate complex business operations and extend non-IT module capabilities with the low-code script builder.
Develop connections with any business solution, like an HRMS, and trigger tasks in other applications with webhooks, custom functions, and callback functions.
Monitor and Optimize Service Delivery with Advanced Analytics
Unlock the full story behind your operations with KEDAR’s built-in reporting and analytics module. Transform raw service desk data into actionable intelligence, empowering teams to spot trends, resolve bottlenecks, and make smarter decisions. Visualize performance with rich charts, tabular and summary reports, and share insights effortlessly by exporting them into multiple formats. With KEDAR, analytics isn’t just reporting it’s the key to continuous service improvement.