Last Updated: [03/20/2024]

At KEDAR InfoTech (“KEDAR”, “we”, “our”, “us”), we value your privacy and are committed to being transparent about how we use cookies and similar technologies. This Cookies Policy explains what cookies are, how and why we use them on our websites and services, and what choices you have in managing them. By continuing to use our websites and applications, you agree to the use of cookies in accordance with this policy unless you choose to disable them through your browser or our cookie preferences tool.

WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer, mobile device, or browser when you visit a website. They allow websites to recognize your device, store certain information about your preferences, and deliver a more seamless user experience. Cookies may be set by KEDAR directly (“first-party cookies”) or by external service providers (“third-party cookies”). Cookies serve many functions. Some are essential for security and proper functioning of our platform. Others help us understand how our services are being used, personalize your experience, measure the performance of our content, or deliver relevant advertisements.

WHY WE USE COOKIES
At KEDAR, cookies are used for several legitimate purposes. First, they help ensure the technical functionality and security of our websites and services, including authentication, load balancing, and fraud prevention. Without these cookies, certain essential features of KEDAR would not operate reliably. Second, cookies enable us to analyze how visitors interact with our websites and applications. By collecting anonymous usage information, such as which pages are visited most often, how long users spend on specific sections, or where errors occur, we gain insights that help us continuously improve our ITSM and ITAM platforms. These analytics cookies are critical to optimizing performance and usability. Third, cookies allow us to personalize the experience you have with KEDAR. For example, they may remember your login session, language preference, or interface customization so that you do not need to reconfigure settings each time you log in. This ensures smoother workflows across devices and visits. Finally, where permitted by law and with your consent, cookies may also be used for marketing purposes. These cookies help us provide relevant product information, measure the effectiveness of campaigns, and deliver content tailored to your interests.

TYPES OF COOKIES WE USE
KEDAR generally uses four categories of cookies. Essential cookies are strictly necessary for the functioning of our websites and cannot be disabled. Performance cookies help us understand usage patterns and improve site reliability. Functional cookies remember your preferences and settings to enhance usability. Targeting and advertising cookies, where applicable, allow us to provide tailored messages and measure the effectiveness of outreach efforts. In addition to cookies, we may use related technologies such as pixel tags, SDKs, and local storage. These technologies function similarly to cookies and allow us to collect or store information in order to provide a more effective user experience.

THIRD-PARTY COOKIES
Some cookies on KEDAR’s websites are placed by trusted third parties. These may include analytics providers, cloud hosting services, payment processors, and advertising networks. Third-party cookies enable integrations such as customer support chat widgets, video content, or social media sharing buttons. While we carefully select partners, we encourage you to review the privacy and cookie practices of these third parties for more details.

YOUR CHOICES AND CONTROL
You have full control over how cookies are used. Upon visiting our websites, you may be presented with a cookie banner that allows you to accept or reject non-essential cookies. You may also adjust cookie preferences at any time through your browser settings or our cookie management tool. Most web browsers allow you to delete existing cookies, block future cookies, or receive alerts when cookies are being placed. Please note, however, that disabling essential cookies may affect the availability and functionality of our websites and services. For advertising-related cookies, you may also opt out by using industry tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance consumer choice page.

RETENTION OF COOKIE DATA
Cookies are stored on your device for varying lengths of time. Some are “session cookies,” which expire once you close your browser, while others are “persistent cookies,” which remain until they expire or are deleted manually. Persistent cookies may last from a few days to several months, depending on their purpose.

UPDATES TO THIS POLICY
We may update this Cookies Policy from time to time in response to evolving legal requirements, changes in technology, or enhancements to our services. The “Last Updated” date at the top reflects the most recent version. Material changes will be communicated through a website notice or, where legally required, by direct communication.

CONTACT US
If you have questions, concerns, or complaints about our use of cookies, please contact us at:

KEDAR InfoTech
Email: info@kedarinfo.tech
Address: 4845 telluride LN, Carrollton TX 75010
Phone: +1 (469) 560 8668, +1 (339) 213 0839
If you believe we have not addressed your concerns adequately, you may contact your relevant supervisory authority for further guidance.